A great addition to my small business! I'm extremely happy with the results.
Expresowa przesylka. Wszystko zgodnie z zamówieniem.
Works Great and easy to edit into your own business name if needed.
Refund Policy
Refund Policy
Your satisfaction is our top priority.
For defective products, we offer two solutions: product exchange or store credit.
Order Cancellation
- Order Processing: Standard orders are normally processed and shipped within 2 business days.
Pre‑order items and spare parts will be shipped based on actual stock availability.
which may require extra processing time.
- Cancellation Rule: You may cancel your order anytime before shipment.
Please contact our customer service in time to apply.
Once the order has been dispatched, cancellation is no longer available.
and you may only apply for a return.
Return Policy
Returned items must be unused, intact, with original tags and original packaging.
together with the purchase receipt or order proof.
Unused items with original packaging can be returned within 7 days after receipt.
Once used, the item will not be eligible for return or exchange.
If you receive a defective item, you must contact us within 7 calendar days upon receipt.
No replacement or refund will be accepted after the deadline.
All returned goods must be kept in original condition.
Original shipping and handling fees are non‑refundable.
The buyer is responsible for all return shipping costs and delivery proof.
To start a return, please contact us: elvis@enters.cn
Once your return request is approved, we will send you a return label.
and detailed instructions for sending back the package.
Items returned without prior application will not be accepted.
Feel free to contact the same email if you have any return questions.
We have local engineers located in different regions.
If you need to send the machine for repair, please contact customer service.
to get the correct repair address.
Damaged & Incorrect Items
Please inspect your package upon arrival.
If the item is defective, damaged or incorrect, please contact us immediately.
so we can check the issue and provide a proper solution.
After confirmation of product defects on our side.
we will reimburse your return shipping cost.
and send you a replacement within 48 business days.
We will cover the shipping fee for the replacement.
Non‑Returnable Items
The following items are not eligible for return:
customized products, personalized orders and personal care items.
Hazardous materials, flammable liquids and gases are also non‑returnable.
Sale items and gift cards cannot be returned.
Exchange
The fastest way to exchange goods is to apply for a return of your current item.
Once the return is approved, you may place a new separate order for the replacement product.
Refund
We will notify you after receiving and inspecting your returned item.
and inform you whether the refund is approved.
If approved, the refund will be processed automatically to your original payment method.
Please note that banks or credit card companies may need extra time to complete the refund posting.
Refund Processing Time
Refunds via Klarna generally take 5–14 business days to credit to your account.
The exact time depends on Klarna and your issuing bank’s processing schedule.
For refund status updates, please contact Klarna or your bank directly.
If the return is due to the buyer’s personal reason.
the return shipping fee shall be borne by the buyer according to the courier’s standard rate.
If the item is damaged or sent incorrectly due to our responsibility.
the return shipping fee will be covered by us.