Privacy Policy

Enters and its global affiliates value your privacy. This Privacy Policy (the “Policy”) explains how we collect, use, share, and protect your Personal Data when you use our (i) websites listed in Annex I (“Sites”), (ii) devices (“Devices”), (iii) mobile or desktop software (“Applications”), or (iv) any other products, programs, or services we provide (together, the “Service”). New or additional features we launch are covered by this Policy unless we provide a separate notice.

We operate globally. Your Personal Data may be processed in the countries/regions where you use the Service and where we, our affiliates, or service providers operate, subject to Applicable Law. References to “Enters”, “we”, “us” or “our” mean the controller identified in Annex I (and its affiliates involved in operating the Service). “You” means any individual whose Personal Data we process.

1. INTRODUCTION AND SCOPE

This Policy describes: (a) what we collect, (b) how we use it, (c) how we share it, and (d) your rights and choices (including under GDPR and U.S. state privacy laws; see Section 13). It does not cover anonymous, aggregated, or de-identified data unless it is linked back to you.

2. WHO WE ARE & DATA RESPONSIBILITY

We act as the “Controller” of your Personal Data (the entity that decides how and why your data is used). The primary controller responsible depends on the website or service you are using, as listed in Annex I attached to this policy.

Key Partners & Operational Modes

Platform Provider (Shopify):
We utilize Shopify to manage our storefront and related operations. By shopping or interacting with us, your data is processed through Shopify’s systems in accordance with Shopify’s Privacy Policy and industry security standards.

3. HOW TO CONTACT US

Email: privacy@enters.com

4. PERSONAL DATA WE COLLECT

We collect only what we need to provide and improve the Service. We do not collect Social Security Numbers, biometric identifiers, or health information as part of our standard Services, and we do not collect precise geolocation unless you enable a feature that requires it.

5. CONSEQUENCES OF NOT PROVIDING DATA

If you fail to provide required information needed to fulfill orders, activate services, or comply with legal requirements, we may be unable to complete your purchase, activate features, or provide full services.

6. METHODOLOGY FOR COLLECTION

A. Direct Interactions

Data you provide when creating an account, subscribing, contacting support, or making purchases.

B. Automated Technologies

Collected via cookies, server logs, web beacons, pixels, and SDKs. You may opt out via browser settings or Do Not Track (DNT).

C. Third Parties & Public Sources

Social login (Shopify, Apple, Google, Facebook), analytics tools, and public databases (where permitted by law).

7. HOW WE USE YOUR PERSONAL DATA

To provide and deliver services and fulfill orders
To manage accounts, notifications, and customer support
To ensure security, prevent fraud, and maintain business integrity
To analyze and improve our products and user experience
To send marketing communications (you may opt out anytime)

8. WHO WE SHARE WITH

Affiliated companies within the Enters group
Third-party vendors: cloud platforms, payment processors, logistics, analytics
Shopify and its ecosystem
Legal authorities when required by law or to protect safety and rights

We may transfer data internationally with appropriate safeguards such as Standard Contractual Clauses (SCCs).

9. DATA SECURITY

We use encryption, access controls, pseudonymization, and security protocols to protect your data. You are responsible for maintaining the confidentiality of your account credentials.

10. DATA RETENTION

We retain Personal Data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Data is deleted or anonymized when no longer needed.

11. YOUR RIGHTS & CONTROLS

Right to access your Personal Data
Right to correct inaccurate information
Right to request deletion of your data
Right to data portability
Right to object to or restrict processing
Right to withdraw consent
Right to lodge a complaint with a data protection authority

To exercise your rights, contact us at privacy@enters.com.

12. COOKIES

We use cookies to enable core functions, measure performance, and support advertising. You may manage cookie preferences via our website footer or browser settings.

13. REGIONAL NOTICES

U.S. State Privacy Rights

Residents of California, Colorado, Connecticut, Virginia, Utah, and other states may have additional rights under applicable state laws, including the right to opt out of “sale” or targeted advertising.

We do NOT sell the Personal Data of anyone under 16.

EEA / UK Privacy

If you are in the EEA, UK, or Switzerland, our processing is based on contract, legal obligation, legitimate interests, or consent. International transfers use approved safeguards.

14. UPDATES TO THIS POLICY

We may update this Policy periodically. Material changes will be posted in advance. Please review this page regularly.